Monday, June 13, 2011

How to connect with anyone at all levels?



Man is a social animal bounded by relationships, both personal and formal. According to Barbara Colorose, "We control fifty percent of a relationship and influence hundred percent of it". Influence is the capacity to produce the required effect on the actions, behavior and opinions of others. The appropriate utilization of influence helps you produce excellent results, thereby making you the "Special Point of Contact", which in turn again makes your circle of influence larger and effective. And as the work burden increases, it necessitates the influence on all other levels of organization in order to deliver the task on time. Technically, this is called as the Law of Reciprocity and Exchange. According to the law, exchange and influence are an important part of interpersonal behavior; exchange being paid for what is done and influence is giving others what they need.

Influence needn't come from a higher level of authority. It comes from those who possess certain leadership qualities like intelligence, maturity, personality, etc. Such influential people can be called leaders in their respective fields. Leaders inspire others towards high performance leading to significant impact on the organization's performance. The attributes of inspiring leaders include being role models, goal setters, change champions, good communicators and most importantly making an emotional connection with the group. The competency of leaders lies not in fixing the weaknesses of the group but in rather building their key areas of strength.

A good leader has the ability to engage with the employees and build strong relationships. He renders full support to employees at all levels to utilize their full potential and achieve professional and personal success. A leader is who is always open to ideas from all levels of the organization, creates an exciting environment for the employees to work in. Sub ordinates tend be mutually supportive. This increases the productivity and ultimately the sub ordinates are rewarded for their extra effort taken. Therefore, we can say that motivating the employees to perform better is a psychological process linked to the stimulus which has to come from the leader.

Leadership is a means of motivating the subordinates. Among motivational factors like harmonizing, empathizing, appreciating, rewarding, being a role model and morally supporting the employees, its harmony in the work groups that arouse the team spirit. This is better known as "Espirit De' Corps". It inspires and influences the workers to work harder together. To inculcate the team spirit the subordinates should be infused with a sense of belongingness towards their job. A face to face mode of communication should be practiced for greater and better impact.

It is rightly said that only when people enjoy their job, they deliver their best. So, the work culture of an organization or the home, be it whatsoever, the enjoying spirit should be alive in them. There should be no place for any misunderstanding and efforts should be directed at creating enthusiasm. An enthusiasm filled heart influences the person to give his best shot.

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